Business Planning and Performance Measurement Project

Business Issue:

Washington Dental Services (WDS) had the opportunity to better align their business strategies with their key projects and initiatives to ensure business objectives were met. In addition, opportunities existed to improve the process for reviewing, approving and monitoring project investment decisions.  
CBG Delivers:  

CBG developed a business planning and management process, focused on creating templates for key aspects of the business planning, business case methodology and performance measurement processes.


The improved process allowed WDS to make better business decisions and investments, positioning them to achieve their business goals. In addition to developing a roadmap for WDS' business planning, CBG delivered a sustainable process that was adopted by WDS management, reducing the time and effort required to manage investment decisions and measure the success of new initiatives.

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