|"Cascade Business Group helped us orchestrate a very complex redesign of our Service Logistics, Distribution, Returns and Repairs processes. CBG came in, spent time to understand our business needs, recommended new strategies and provided an implementation plan that has transitioned our business to a new level of service at a reduced cost and lower inventory levels. The team at CBG not only stayed with us to negotiate the contract details with the various partners involved, they managed the day-to-day details, ensuring that the project was completed on time, that the transition went smoothly, and that the new solution delivered against commitments. We couldn't be happier with our partnership with CBG and their performance here at Xerox."
Vice President, Customer Support - Xerox Office Printing Business